At Harrison Manufacturing we engage with a diverse range of customers, some having been with the company for over 30 years. We pride ourselves on being able to provide a professional and friendly level of customer service providing a foundation for loyalty.
Our customer service team closely tracks the progress of orders and manage the process with consistent and transparent communication.
We build customer loyalty by delivering consistently high performance in all areas of the customer relationship, with focus on:
- active listening and effective two-way communication providing clarity
- providing a timely response and proactively taking initiative to anticipate your needs
- attention to detail and being consistently accurate, delivering high quality outcomes
- being accessible and easy to do business with
- maintaining a culture of honesty, confidence and trust