Innovation and technical leadership are central to Harrison Manufacturing’s ethos. The company is continually adding to the growth in its own technical capabilities by developing close relationships with respected industry partners in Australia and around the world.
At Harrison Manufacturing, we believe that value can be created through collaboration with business partners. This philosophy extends to customers, suppliers and academics, and is built on one of our foundation values, being Integrity, where “we do what is right”.
In addition to producing our own formulations under Harrison Manufacturing’s own IP, we also manufacture for other parties in accordance with their own formulations and own IP. We recognise that these formulations and associated branding are the foundations for our customers business success, and we therefore treat this IP with the utmost confidentiality. This requires complete trust between partners, which Harrison Manufacturing has been delivering for over 65 years.
As partners, we can also provide services to support you with research and development, technical advice and in-use product application trials. We are also able to provide advice and collaborate with other third parties on packaging, labels, marketing collateral, training and development (eg. product knowledge and sales), tailored to specific needs.
We have a range of suppliers for raw materials including base oils, additives, packaging and labels. These suppliers are trusted business partners and we adopt a professional approach to our engagement with regular key performance metric measurement. Quality Assurance and Quality Control processes ensure conformance to standards. Harrison Manufacturing has a robust Quality Management System and is ISO 9001:2015 accredited, providing a level of confidence in our systems and procedures.
We work collaboratively with selected partners around the world, and with leading universities and research organisations to explore leading edge innovation and new technology to be at the forefront of new product developments and to have access to the best available technology.
Harrison Manufacturing is a long-term member of the National Lubricating Grease Institute (NLGI) in the US and European Lubricating Grease Institute (ELGI).
As innovators, we adopt a Design Thinking philosophy. This involves identification of customer needs and insights as to what our customers value. This is further complimented with the application of the “Five Disciplines of Innovation”.
We also run an internship program and provide an entry point for our industry’s new graduates to pursue their careers.
Quality in partnerships
Quality Assurance and Quality Control processes ensure conformance to standards. Harrison Manufacturing has a robust Quality Management System and is ISO 9001:2015 accredited, providing a level of confidence in our systems and procedures.
We pride ourselves on professional and friendly customer service, providing a foundation for loyalty. We build customer loyalty by delivering consistently high performance in all areas of the customer relationship.